Official Policy

Privacy Policy Empire 88 – Data Protection & Privacy for Malaysian Players

Your privacy is our priority. This policy clearly explains how Empire 88 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.

Updated: January 2026  |  Bahasa Melayu (ms-MY)
Empire 88's Data Protection Commitment
Data Encryption SSL 256-bit
Data Access Controls Strictly Enforced
Data Non-Sharing 100% Guaranteed
Standards Compliance Full
Your data is protected to the highest international security standards
256-bit
SSL Encryption Level
0
Data Sold to Third Parties
24/7
Security Monitoring
100%
Your Data, Your Control

Empire 88's 6 Data Protection Principles

Six core pillars that define Empire 88's commitment to protecting the privacy and personal data security of every Malaysian member.

Minimum Data Collection

Empire 88 only collects data that is genuinely necessary for platform operations — account registration, identity verification and payment processing. No excess data is collected without a clear purpose.

Secure & Encrypted Storage

All personal data is stored on servers protected with 256-bit SSL encryption — the same standard used by Malaysia's major banks such as Maybank and CIMB. Internal access is also restricted to relevant personnel only.

No Sale of Data to Third Parties

Empire 88 has never and will never sell, rent or share member personal data with any third party for marketing or commercial purposes without your explicit consent.

Full Control in Your Hands

You have the right to access, correct, transfer, and request the deletion of your personal data at any time. Empire 88 provides a straightforward and transparent process for you to exercise these rights.

Transparency in Data Use

We clearly inform you of the purpose behind each type of data collected. There is no hidden data collection or usage. This Privacy Policy is reviewed and updated regularly, and you will be notified of any changes.

Data Protection Standards Compliance

Empire 88's data protection practices comply with internationally recognised security standards. We conduct regular security audits to ensure all data protection systems remain current and effective.

1

Privacy Policy Introduction & Scope

This Privacy Policy ("Policy") is issued by Empire 88, operating through the platform at empire88.run ("Platform"). It describes how we collect, use, disclose, and protect your personal information when you use our platform, services, and any features we offer to players in Malaysia.

By registering an account or continuing to use the Empire 88 platform, you acknowledge that you have read and understood this Privacy Policy, and that you agree to the data processing practices described herein. If you do not agree, please discontinue use of our platform and contact us to request deletion of your account.

Core Principles: Empire 88 operates on the principle that your privacy is a fundamental right, not merely a legal obligation. We build our systems and procedures with privacy as the top priority, not as an afterthought.

2

Types of Personal Data Collected

Empire 88 collects several categories of personal information depending on how you interact with our platform. Below is a full breakdown of the data we collect:

Data Category Sample Information Requirements
Identity Data Full name, MyKad/passport number, date of birth Mandatory
Contact Data Malaysian phone number, email address Mandatory
Financial Data EWallet details (Touch 'n Go, GrabPay), Malaysian bank account numbers Mandatory
Transaction Data Deposit history, withdrawals, total wagers, winnings Mandatory
Technical Data IP address, device type, browser, login timestamp Mandatory
Game Data Games played, session duration, game preferences Optional
Preference Data Notification settings, promotional preferences, interface language Optional

We may also collect data you provide voluntarily when contacting our support team via live chat or email, or when completing feedback forms and customer satisfaction surveys.

3

Purpose of Data Collection & Processing

Empire 88 uses your personal data solely for legitimate, necessary and transparent purposes. The following are the primary purposes for which your data is used:

  • Account Operations: Creating and managing your member account, processing logins, resetting passwords, and updating profile information.
  • Identity Verification (KYC): Meeting compliance requirements by verifying your identity before processing withdrawals above a certain threshold — this also protects you against fraud.
  • Payment Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), as well as processing withdrawals to your Malaysian bank account or eWallet.
  • Service Provision: Ensuring all games — from live baccarat, slots, and roulette to Sports Betting on the EPL and Liga Super Malaysia — run smoothly and correctly for you.
  • Platform Security: Detecting and preventing fraud, money laundering, hacking, and other unlawful activities that could compromise the security of the platform and other members.
  • Customer Support: Enables our support team to resolve your enquiries, complaints and technical issues effectively.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and reaching out to members who may need support.
  • Marketing Communications (with consent): Sending information about Empire 88 bonuses, promotions and the latest offers — only if you have given consent to receive marketing communications.

Important: Empire 88 does not use your personal data for any purpose beyond those stated above without first obtaining your renewed consent. You have the right to withdraw your consent at any time.

4

Third-Party Data Sharing & Disclosure

Empire 88 takes a highly limited and cautious approach to sharing your personal data. As a general rule, we do not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes.

However, in the following limited circumstances, we may need to share your data with certain parties:

  • Payment Processors: Payment service providers such as Touch 'n Go, GrabPay, and banks that process your financial transactions receive only the minimum data required to complete those transactions.
  • Game Providers: Gaming software companies that supply slots, live casino, and sports platform products to Empire 88 may receive non-personally identifiable game session data for technical purposes.
  • Legal Requirements: If Empire 88 is required by a court order, legislation, or a directive from a lawful authority to disclose certain information, we will do so in accordance with the proper legal procedures.
  • Security Safeguards: In confirmed cases of fraud, money laundering, or other criminal activity, Empire 88 reserves the right to share relevant information with the competent legal authorities.

All third parties who receive your data are bound by strict confidentiality agreements and may only use that data for the purposes specified within those agreements.

5

Data Security Measures

Protecting your personal data is a responsibility we take very seriously. Empire 88 implements multiple layers of technical and organisational security to ensure your data remains safe at all times:

Encryption in Transit
TLS 1.3 / SSL 256-bit
Encryption at Rest
AES-256
Two-Factor Authentication
SMS OTP
24/7 Monitoring
Internal SOC
Security Audit
Every 6 Months
Staff Training
Annually

Beyond technical measures, we also restrict access to member personal data among Empire 88 staff on a strict "need-to-know" basis. All staff who handle member personal data are bound by confidentiality agreements.

Best Practices for You: While we do everything in our power to protect your account, security also depends on your own practices. Use a strong, unique password for your Empire 88 account, enable two-factor authentication (2FA), and never share your login credentials with anyone.

6

Use of Cookies & Tracking Technologies

Empire 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality and security of the Empire 88 platform for you.

7

Your Rights as a Data Subject

As an Empire 88 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights promptly and without hassle:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request the deletion of your personal data under circumstances permitted by law.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Data Portability Rights

Request your data in a structured, machine-readable format for transfer to another platform.

Right to Restrict Processing

Request that the processing of your data be restricted while an investigation or query is ongoing.

To exercise any of the rights above, please contact us by email at support@empire88.run or via 24/7 live chat. We will process your request within 30 business days from the date of receipt.

8

Data Retention Period

Empire 88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

Active Account Data
For the duration of the active account
After Account Closure
5 Years (compliance)
Transaction Records
7 Years (legal)
Security Logs
2 Years
Support Data
3 Years
Marketing Data
Until consent is withdrawn

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established procedures. Anonymised data cannot be traced back to you and may be retained for aggregate analytics purposes.

9

Cross-Border Data Transfers

As part of our platform operations, some of your personal data may be processed or stored on servers located outside Malaysia by our technical service providers. When this occurs, Empire 88 ensures that all such data transfers are carried out securely using appropriate protection mechanisms, including:

  • Binding data processing agreements with third-party service providers that meet equivalent or higher data protection standards.
  • Encryption of data both in transit and at rest using the latest industry standards.
  • Regular security assessments of all service providers handling Empire 88 member data.
10

Children's Privacy & Protection of Young Persons

The Empire 88 platform is restricted to individuals aged 21 and above only. We do not knowingly collect or process personal data from individuals below this age.

If we discover that data belonging to individuals under the age of 21 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you are aware that an underage individual has registered on our platform, please contact us immediately at support@empire88.run.

11

Changes to This Privacy Policy

Empire 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the way we operate. Whenever we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Notifying members via email or in-platform messages about significant changes.
  • Provide a notice period of no less than 14 days for you to review the changes before they take effect.

Contact Us for Any Privacy Enquiries: If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer at support@empire88.run. We speak Bahasa Melayu and are available to assist you 24/7.

Safe & Secure — Join Empire 88 Today!

Your data is protected to the highest security standards. Register for free and enjoy a safe, fair and responsible gaming experience in Malaysia.

FAQ – Empire 88 Privacy Policy

Absolutely not. Empire 88 has never and will never sell, rent, or trade members' personal data to any third party for commercial or marketing purposes. Your data is only shared with parties directly involved in delivering our platform services — such as payment processors and game providers — and strictly for specific operational purposes.

To request deletion of your personal data, send an email to support@empire88.run with the subject line "Data Deletion Request", along with your full name and registered email address. We will process your request within 30 business days. Please note that certain data may need to be retained for a specified period to fulfil legal obligations, even after account closure.

Empire 88 does not store your full bank card number on our servers. All payments are processed through secure payment gateways that comply with PCI-DSS standards. For methods such as Touch 'n Go eWallet, GrabPay, and DuitNow, we only retain the information necessary to verify transactions — not your full account details.

Yes, you have the full right to request a copy of all personal data we hold about you. This is known as the "right of data access". Send your request to support@empire88.run with the subject line "Data Access Request" along with your identity verification details. We will provide a complete data report within 30 business days in a readable format.

Empire 88 employs multiple layers of security, including 256-bit SSL encryption for all communications, two-factor authentication (2FA) via SMS OTP, monitoring of suspicious login activity, and instant notifications whenever a login attempt is made from a new device. We also limit the number of failed login attempts before temporarily locking an account to keep you protected.
Bahasa Melayu